International Journal of Engineering
Trends and Technology

  Systematic Analysis of the Relationship Between Service Quality and Customer Satisfaction in Call Centers: Evidence from the Last Decade

Jhoanna Santiago-Rufasto, Milton Gonzales-Macavilca, Claudia Marrujo-Ingunza, Sebastián Ramos-Cosi

  A Critical Review on the Use of Artificial Intelligence in the Automotive Industry

Mbatha Abednigo Jabu, AA Alugongo, and NZ Nkomo

  Port Human Resources Readiness in Facing the Digital Era and Global Trade at Soekarno Hatta Port Makassar

Rosnani, Baharuddin Hamzah, Muh. Saleh S. Ali, M. Rijal Idrus

  Character of Changes in Quantitative and Qualitative Parameters of the Lubrication System During Diesel Engine Operation

Abzal Biniyazov, Akylbek Omarov, Viktor Zakharov, Lyazat Sadykova, Ainur Kazhiyakhmetova

  Forecasting Teaching Materials Using the Autoregressive Integrated Moving Average (ARIMA) Method Case Study: Universitas Terbuka

Bagus Arif Wicaksono, Tuga Mauritsius

  Threat Modeling and Cyber Risk Management for Mitigation of Attacks on Government XYZ Corporate Services Applications

Cakra Wibi Sasmito, Aditya Kurniawan

  Model-Based Diagnosis of an Eccentricity Fault in a Dynamic Gear System

Yakeu Happi Kemajou Herbert, Tchomeni Kouejou Bernard Xavier, Alfayo Anyika Alugongo

  A Chatbot Evolution: Digital Marketing as Case Study

Sara AHSAIN, Yasyn EL YUSUFI and M’hamed AIT KBIR

  A Systematic Review of Natural Language Understanding - Related Challenges in Conversational Agent Development

Godson Chetachi Uzoaru, Ikechukwu Ignatius Ayogu, Juliet Nnenna Odii, Aloysius Chijioke Onyeka, Matthew Emeka Nwanga, Francisca Onyinyechi Nwokoma, Euphemia Chioma Nwokorie, Obi Chukwuemeka Nwokonkwo, Chinwe Gilean Onukwugha and Anthony Ifeanyi Otuonye

  Job Scheduling and Optimization of Job-Worker Assignments in Distributed Computing Environments

Regis Donald HONTINFINDE, Ariel AMOYEDJI, Mahugnon Geraud AZEHOUN-PAZOU, Marcos Thyrbus VITOULEY, Christian Djidjoho AKOWANOU